oh my, where to begin. the supposed 'sea view' was merely a glimpse, and the staff didn’t even bother to give us a room upgrade for all the trouble. the room smelled almost as bad as the service—like feces, really. I almost thought of leaving a good review, but alas, I just couldn’t. utter disappointment!

The family room was spacious, boasting a spectacular view of the

Ocean, making our mornings delightful. The varied buffet cuisine was also a highlight, featuring local seafood. the pool area felt crowded, especially during peak times, making it hard to find a spot to relax.

The food was tasty, but the room had a strong odour issue.

The sea-view family room setup was on point, spacious enough for the whole crew and equipped with a good view of the water. The large swimming pool area offered an inviting spot to chill after a long day at the beach.

The dining area was consistently overcrowded, leading to a frustrating experience during breakfast with low-quality options that didn’t hit the mark. Noise from evening entertainment blared until midnight, making it hard to find peace in the rooms, and the elevators were woefully few for the number of guests—a real hassle during peak times. Inconsistent cleanliness during busy periods left a bit to be desired, and extra charges for amenities like baby cots were a surprise that could’ve been handled better.

While staying at this family-friendly hotel, we thoroughly enjoyed the exclusive kids' SPA hour from 10 to 11 a.m. and the fun activities offered at the Funny-Club. The exciting evening shows next to the Tropical Bar-Club were a hit with our whole family, especially with our four babies.

In my wife’s opinion, the dining options could use more variety for kids.

Excellent beach access and the family room was spacious. The dining area can get quite crowded, but the staff was friendly and responsive. Overall a solid choice! 🌴😊

Staying in a family room with stunning sea views was a highlight, complemented by friendly staff who made us feel welcomed throughout our visit. The ample food options, particularly the Japanese dishes, were enjoyable, though breakfast quality could use improvement. The hotel's peak season crowds made the pool area overwhelming, and long wait times for the elevators were a consistent frustration. The entertainment was fun but quite loud at night, making it hard to relax after a busy day.

Spacious family room with stunning sea views. The pool area had great vibes, and the entertainment was fun! Loved the beach access and the extensive meal choices were a treat.

Curiosity got me

What a delightful experience! With direct beach access and an outstanding pool, the stay was pure joy. The food was exceptional, and the evening entertainment added wonderful charm. The staff greeted us with warmth, making us feel truly welcome. Just a quick shuttle ride to explore the old town!

i had a fantastic stay at gran hotel! everything was exceptional, especially the amazing food selection and lively evening entertainment. my previous visit to the city was good, but this long weekend exceeded my expectations and created unforgettable memories.

the elevators were insufficient during peak times.

The family room was spacious and had stunning sea views. Pool area vibes were great, and the evening entertainment was a blast! Kids loved the activities while we relaxed.

good stay but needs improvements

Excellent location with direct access to the beach. The family room layout was spacious and well-designed for relaxation. The view from the pool area was breathtaking, especially during sunset.

The cleanliness could have been better.